Frequently asked questions

What are the next steps after submitting my inquiry?

I will reach out to you via text to arrange a 15-minute call to discuss your needs further and ensure we are a good fit. If we are in agreement to proceed, I will email you the Client Service Agreement and the Client Intake Form to sign and return to me before our first session.

How do I book a session?

We will arrange booking that suits us both via phone call, text or email.

Where are you based?

I see clients in a private consulting room at WorkSpace on Finlayson st, Whangarei CBD.

What if I am ready for a consultation but my partner isn’t?

This is a common occurrence when there is conflict, distress and pain in a relationship. Not to worry, we have options;

Firstly, if your partner consents, we can arrange a 15 minute discovery call, all together or with each of you individually, free of charge, no strings attached, to ensure both you and your partner have the opportunity to ask questions and make an informed decision.

Secondly, if your partner is concerned about the financial investment, you can inform them that I am so confident in the value and benefit of the work I do with my clients that I offer a 100% Money-Back Guarantee. If, for any reason, either of you are not satisfied after the first session and choose not to continue with further sessions, you are entitled to a 100% refund of the first session fee. This applies only to the first session and must be requested within 24 hours of that session.

Lastly, if your partner still declines, I can work with you as an individual first - this often leads to significant changes in your relationship anyway! Experiencing the changes in you, may encourage your partner to reconsider the idea of seeking support together.

I’ve had a bad experience in therapy before, how will this be different?

Firstly, having a painful experience—such as being judged or criticized when you're at your most vulnerable—can be devastating. It’s understandable that this might erode your trust in professional support. When our nervous system associates therapy or counselling with danger it can create a lasting imprint that makes it difficult to seek help again. Sadly, this can leave us stuck in painful patterns, preventing growth and the full potential of our wellbeing—both individually and in relationships.

While I can’t undo any past experiences, I can assure you that in my practice, you’ll be met with respect, empathy, and unconditional positive regard. Always.

Secondly, couples work is a specialized skill that requires a dedicated approach, distinct from individual counselling or psychotherapy. No matter who you choose to work with, make sure they are confident and experienced in supporting couples, and trained in a modality specifically designed for relationship work.